*RETURNS - EXCHANGES*
* YOU MUST NOTIFY US WITHIN (3) DAYS OF RECEIPT (MERCHANDISE CREDIT ONLY & ALL ITEMS MUST BE IN ORIGINAL PACKING WITH ORIGINAL TAGGING) *MERCHANDISE CREDIT WILL BE ISSUED IF APPROVED.
* MERCHANDISE CREDIT MAY ALSO BE REDEEMED AS CREDIT TOWARDS ANOTHER ITEM OR TOWARDS A NEW CUSTOM ORDER
*ALTERATIONS
* (CUSTOM ORDERS ONLY): WE MUST BE NOTIFIED WITHIN (3) DAYS OF SHIPMENT RECEIPT. IF NEW CHANGES ARE REQUIRED AFTER FINAL APPROVAL OF FABRIC AND DESIGN PROOF, AN ADDITIONAL PAYMENT WILL BE ASSESSED. A ONE TIME MINOR ALTERATION IS GRANTED IF NOTIFIED (3) DAYS OF RECEIPT.
* NO ALTERATIONS ON STOCK ITEMS (SIZES ARE “AS IS”)
*SHIPPING
STOCK ITEMS: 1-3 BUSINESS DAYS
CUSTOM ORDERS: 1-3 WEEKS (COUNTING BUSINESS DAYS ONLY)
JEMS BOWTIQUE WILL ONLY BE RESPONSIBLE FOR RETURN SHIPPING COST ON DEFECTED ITEMS.